These Terms & Conditions (“Terms”) govern your access to and use of www.avikaprints.com, operated by Avika Prints. By accessing this website or placing an order, you agree to be legally bound by these Terms, along with all associated policies including the Return & Refund Policy, Cancellation Policy, Shipping Policy, and Privacy Policy.
If you do not agree with any part of these Terms, you must refrain from using this website or its services.
1. BUSINESS INFORMATION
Avika Prints is a proprietorship engaged in corporate gifting, customized products, printing solutions, machinery supply, and related services.
Registered Address:
Crimson Villas, Villa No. 4, Vaidpura, Greater Noida West, Gautam Buddha Nagar, Uttar Pradesh – 203207, India
Contact:
- Website: www.avikaprints.com
- Email: care@avikaprints.com
- Grievance: ceo@avikaprints.com
2. NATURE OF PRODUCTS & SERVICES
Avika Prints offers a wide range of products including customized merchandise, corporate gifting items, edible products, raw materials, and machinery.
Due to the nature of customization, production methods, and sourcing:
- Slight variations in color, finish, size, or design may occur
- Product images are for representation purposes and may not exactly match the final product
Customers acknowledge and accept such variations.
3. USER ELIGIBILITY
By using this website, you confirm that:
- You are legally capable of entering into binding contracts
- All information provided by you is accurate and complete
We reserve the right to restrict or terminate access if false or misleading information is detected.
4. ACCOUNT & INFORMATION RESPONSIBILITY
Users are responsible for maintaining the confidentiality of their account credentials and ensuring all provided details (address, phone, email) are accurate.
Any consequences arising from incorrect information, including failed deliveries or delays, shall be solely borne by the user.
5. ORDER PLACEMENT & ACCEPTANCE
All orders placed are subject to acceptance by Avika Prints.
We reserve the right to:
- Accept or reject any order at our discretion
- Cancel orders due to stock issues, pricing errors, or operational constraints
- Cancel suspicious or fraudulent transactions
Order confirmation does not guarantee acceptance.
6. CUSTOMIZED & BULK ORDERS
Customized and bulk orders are subject to strict conditions:
- Once design, artwork, or specifications are approved, the order becomes final
- No cancellations, modifications, or refunds are allowed thereafter
- The customer is solely responsible for verifying:
- Spellings
- Design layout
- Content accuracy
Avika Prints shall not be liable for any errors approved by the customer.
7. PRICING & PAYMENT
- All prices are subject to change without prior notice
- Payments must be made in full before order processing
- We do not offer Cash on Delivery (COD) for most orders
In case of pricing errors:
- We reserve the right to cancel the order even after payment
- Refunds, if applicable, will be processed without additional liability
8. SHIPPING & DELIVERY
Shipping and delivery are governed by our Shipping Policy.
Customers acknowledge that:
- Delivery timelines are estimates and not guaranteed
- Risk transfers to the customer once the order is handed over to the courier
We are not liable for delays, damages, or losses caused by logistics partners or external factors.
9. RETURNS, REFUNDS & CANCELLATIONS
Returns, refunds, and cancellations are governed by respective policies.
Key conditions include:
- No return or refund for customized products
- Strict proof requirement (unboxing video) for claims
- Limited cancellation window
Customers are advised to review these policies before placing orders.
10. DISCLAIMER OF WARRANTIES
All products and services are provided on an “as-is” and “as-available” basis without warranties of any kind.
We do not guarantee:
- Specific results or outcomes
- Suitability for a particular purpose
- Error-free or uninterrupted service
Use of products is at the customer’s own risk.
11. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
- Avika Prints shall not be liable for indirect, incidental, or consequential damages
- Liability is strictly limited to the amount paid for the product
This includes loss of profit, business interruption, or reputational damage.
12. INTELLECTUAL PROPERTY RIGHTS
All content on the website, including designs, logos, images, and text, is the exclusive property of Avika Prints.
Unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.
13. INDEMNIFICATION
You agree to indemnify and hold harmless Avika Prints from any claims, damages, or losses arising from:
- Misuse of products
- Violation of these Terms
- Incorrect information provided by you
14. FORCE MAJEURE
Avika Prints shall not be liable for delays or failure in performance due to events beyond reasonable control, including natural disasters, pandemics, government actions, or logistical disruptions.
15. RIGHT TO REFUSE SERVICE
We reserve the absolute right to:
- Refuse service to any individual
- Cancel orders without explanation
- Restrict access to the website
Such actions shall not create any liability on Avika Prints.
16. POLICY UPDATES
We reserve the right to modify these Terms at any time without prior notice.
Continued use of the website constitutes acceptance of updated Terms.
17. GOVERNING LAW & JURISDICTION
These Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts located in Gautam Buddha Nagar (Noida), Uttar Pradesh.
18. GRIEVANCE REDRESSAL
For complaints, queries, or concerns:
- Grievance Officer: ceo@avikaprints.com
- Support: care@avikaprints.com
We will make reasonable efforts to resolve issues within a suitable timeframe.
19. ENTIRE AGREEMENT
These Terms, along with all related policies, constitute the complete agreement between the user and Avika Prints regarding use of the website and services.
