This Cancellation Policy governs all order cancellations placed on www.avikaprints.com. By placing an order with Avika Prints, you agree to the terms outlined below.
1. GENERAL POLICY FRAMEWORK
Avika Prints primarily deals in customized, made-to-order, and bulk production items. Due to the nature of these products, order processing begins shortly after confirmation, involving design preparation, material allocation, and production scheduling.
As a result, cancellation requests are strictly limited and controlled to prevent operational loss and misuse.
2. CANCELLATION WINDOW
Customers may request cancellation of eligible orders within 24 hours of placing the order, provided the order has not entered processing, production, or dispatch stages.
Once an order progresses beyond the initial stage, it becomes non-cancellable.
Cancellation requests must be submitted through official communication channels (email or support) and will only be considered valid upon confirmation from our team.
3. NON-CANCELLABLE ORDERS
The following categories are strictly non-cancellable under any circumstances:
- All customized or personalized products
- Bulk or corporate orders
- Orders where design mockups have been approved
- Orders that have entered production or dispatch stages
This restriction applies regardless of changes in customer preference, delays, or any other subjective reasons.
4. CUSTOM ORDER CONDITIONS
For customized products:
- Once design, artwork, text, or specifications are approved by the customer, the order is considered final and binding
- No cancellations, modifications, or refunds will be entertained thereafter
- The customer bears full responsibility for any errors in approved designs, including spelling, layout, or content
5. CANCELLATION REQUEST PROCESS
To request a cancellation (if eligible), the customer must:
- Contact via registered email or official support channel
- Provide order details including order ID and reason for cancellation
- Ensure the request is raised within the permitted time window
Submission of a request does not guarantee approval. Final decision rests solely with Avika Prints.
6. CANCELLATION CHARGES
Approved cancellations may be subject to deductions, including but not limited to:
- Payment gateway charges
- Processing fees
- Administrative or handling charges
- Any cost already incurred towards order preparation
These deductions will be applied at the sole discretion of Avika Prints.
7. REFUND ON CANCELLATION
If a cancellation is approved:
- Refunds will be processed after applicable deductions
- Refund method may be:
- Original payment method, or
- Store credit, as determined by Avika Prints
Refund timelines may vary depending on payment provider and processing systems.
8. SELLER RIGHTS
Avika Prints reserves the absolute right to:
- Cancel any order at any stage without prior notice
- Refuse cancellation requests that do not meet policy conditions
- Cancel orders due to pricing errors, stock issues, or operational constraints
- Cancel suspicious or potentially fraudulent transactions
In such cases, liability shall be limited strictly to refunding the amount received, if applicable.
9. NO LIABILITY FOR CUSTOMER-INITIATED ISSUES
Cancellation requests arising from the following will not be considered valid:
- Change of mind
- Delay expectations not aligned with stated timelines
- Incorrect information provided by the customer
- Failure to review product details before purchase
10. POLICY ENFORCEMENT
This Cancellation Policy is strictly enforced to maintain operational efficiency and prevent misuse. Any attempt to exploit or bypass this policy may result in:
- Order rejection
- Account restriction
- Refusal of future service
11. POLICY MODIFICATIONS
Avika Prints reserves the right to modify or update this Cancellation Policy at any time without prior notice. Continued use of the website and services constitutes acceptance of the revised terms.
