This Privacy Policy governs the manner in which Avika Prints (“we”, “our”, “us”) collects, uses, stores, processes, and protects user information on www.avikaprints.com. By accessing or using our website or services, you agree to the terms of this Privacy Policy.
This policy also incorporates important legal provisions including limitation of liability, disclaimers, indemnity obligations, governing law, grievance redressal, and related rights to ensure clarity of responsibilities between the user and Avika Prints.
1. INFORMATION WE COLLECT
When you interact with our website, place orders, or communicate with us, we may collect personal and transactional information including your name, phone number, email address, billing address, shipping address, and order details.
This data is collected directly from you during account creation, checkout, or communication, and indirectly through cookies, analytics tools, and website tracking technologies.
Providing this information is voluntary; however, refusal to provide required details may limit your ability to place orders or access certain services.
2. PURPOSE OF DATA COLLECTION
The information collected is used strictly for legitimate business purposes. These include processing orders, facilitating shipping and delivery, providing customer support, resolving disputes, and communicating important updates regarding orders or services.
Additionally, we may use your data for internal analytics, service improvement, fraud prevention, and marketing communication (where applicable). By using our services, you consent to such usage.
We do not sell or rent your personal information to third parties for independent commercial use.
3. DATA SHARING AND DISCLOSURE
Your information may be shared with trusted third parties only to the extent necessary for service execution. These include payment gateway providers, logistics and courier partners, and analytics or marketing service providers.
Such sharing is done solely for operational purposes like payment processing, order delivery, and performance tracking. We ensure that these parties are obligated to maintain reasonable data protection standards; however, we are not liable for breaches occurring on third-party platforms beyond our direct control.
We may also disclose information where required by law, regulation, or legal process.
4. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to improve user experience, analyze traffic patterns, and support marketing activities. Cookies help us understand user behavior, remember preferences, and optimize website functionality.
Third-party tools such as analytics and advertising platforms (including Google Analytics and Meta Pixel) may also place cookies on your device.
By continuing to use the website, you consent to the use of such technologies. Users may choose to disable cookies through browser settings; however, this may affect website functionality and user experience.
5. DATA SECURITY AND STORAGE
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure. However, no system is completely secure, and we do not guarantee absolute protection.
By using the website, you acknowledge and accept the inherent risks associated with digital data transmission and storage.
6. USER RESPONSIBILITY AND DISCLAIMER
Users are solely responsible for ensuring that the information provided is accurate, complete, and up to date. Any consequences arising due to incorrect or misleading information provided by the user shall be the sole responsibility of the user.
All products and services offered by Avika Prints are used at the customer’s own discretion and risk. We do not make any guarantees regarding suitability, results, or outcomes.
For products involving skin contact or consumption (such as edible items), users are advised to follow proper usage guidelines, storage conditions, and conduct necessary precautions such as patch testing where applicable.
We expressly disclaim any liability arising from misuse, improper handling, allergic reactions, or failure to follow instructions.
7. LIMITATION OF LIABILITY
To the maximum extent permitted under applicable law, Avika Prints shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of the website, services, or products.
This includes, but is not limited to, loss of profits, business interruption, reputational damage, or loss of data.
In all circumstances, the total liability of Avika Prints shall be strictly limited to the amount paid by the customer for the specific product or service in question.
8. INDEMNIFICATION
By using our website and services, you agree to indemnify, defend, and hold harmless Avika Prints, its owners, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising out of:
- Your misuse of products or services
- Violation of this Privacy Policy or other terms
- Submission of false or misleading information
- Any actions that result in harm to third parties
This obligation shall survive termination of use of the website.
9. FORCE MAJEURE
Avika Prints shall not be held responsible for any delay or failure in performance of its obligations due to events beyond its reasonable control. These include, but are not limited to, natural disasters, pandemics, government restrictions, labor disruptions, transport failures, or technical breakdowns.
During such events, obligations may be suspended or delayed without liability.
10. GOVERNING LAW AND JURISDICTION
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Gautam Buddha Nagar (Noida), Uttar Pradesh.
11. GRIEVANCE REDRESSAL
If you have any concerns, complaints, or queries regarding your data or this policy, you may contact us through the following channels:
- Grievance Officer: ceo@avikaprints.com
- Customer Support: care@avikaprints.com
We will make reasonable efforts to address and resolve grievances within an appropriate timeframe.
12. ADDITIONAL RIGHTS OF THE COMPANY
Avika Prints reserves the absolute right, at its sole discretion, to refuse service, cancel orders, restrict access, or terminate accounts without prior notice or explanation.
We also reserve the right to modify, update, or revise this Privacy Policy at any time. Continued use of the website after such changes constitutes acceptance of the revised policy.
13. INTERNATIONAL USERS & GDPR
For users accessing the website from outside India, including the European Union, you acknowledge that your data may be transferred to and processed in India.
You may have rights under applicable laws to access, correct, or request deletion of your data. Such requests may be submitted via the contact details provided above.
However, certain data may be retained where necessary for legal, contractual, or operational purposes.
14. CONSENT
By using www.avikaprints.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy, including all legal provisions contained herein.
